BDJL Guild's Privacy Policy — Your data is safe with us

Welcome to BDJL Guild. We understand that when signing up for any online platform, the most pressing question is — "Is my data safe?" This privacy policy provides an honest and detailed answer to that question.

This policy applies to the bdjlguild.com website, mobile app, and all associated services operated by BDJL Guild. "We" and "BDJL Guild" refer to the entity operating this platform. "You" refers to any visitor or registered member.

If you have any questions after reading this Privacy Policy, don't hesitate to reach out to our support team. We're ready to answer all your questions.

BDJL Guild collects information in several ways. The table below provides a full breakdown:

We only collect data that is strictly necessary to provide our services. Collecting unnecessary information goes against bdjl guild policy.

BDJL Guild uses your information only for the specific purposes outlined below:

• To create, verify, and manage your account.
• To process deposits, withdrawals, and other financial transactions.
• To prevent fraud and money laundering.
• To meet legal and regulatory obligations.
• To provide customer service and support.
• To improve the security and performance of our platform.
• To send you promotional offers, with your consent.
• To monitor responsible gaming and provide support.

We never use your data beyond the purposes stated above. Any new use of your data will require your separate consent.

BDJL Guild is extremely careful about sharing your data with third parties. Information may only be shared in the following circumstances:

• Payment Processor: Payment gateway providers — including Mobile Pay, Nagad, and Rocket — receive the information necessary to verify transactions.
• KYC verification provider: Authorized third parties for identity verification can only access limited information.
• Legal obligations: Information may be disclosed in response to a court order or a lawful request from a government authority.
• Fraud Prevention: Fraud detection partners may access the information necessary to perform their function.

All third parties with whom data is shared are bound by a confidentiality agreement with BDJL Guild. Any breach of that agreement results in immediate termination of the relationship.

BDJL Guild uses cookies and similar technologies on its website and app. Cookies are small data files stored in your browser.

• Essential Cookies: To protect login sessions and security tokens. These cannot be disabled.
• Functional Cookies: To remember your language preferences and game settings.
• Analytics Cookies: To understand how the site is used (anonymised data only).
• Marketing Cookies: To show you relevant offers. You can turn this off at any time.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain site features.

BDJL Guild does not retain data longer than necessary. Retention periods vary by data type:

• Active account data: retained for as long as the account remains active.
• Transaction records: up to 7 years, as required by law.
• KYC documents: 5 years (in compliance with international AML regulations).
• Gaming logs: 3 years.
• Support communications: 2 years.
• Marketing data: retained until consent is withdrawn.

Once the retention period expires or an account is permanently closed, data is securely deleted. If legal obligations require us to retain it beyond that point, you will be notified separately.

Every member of BDJL Guild has the following rights regarding their personal data:

To exercise any of these rights, email us at support@bdjlguild.com or reach out via the support chat.

BDJL Guild applies industry-leading technical standards to protect your data:

• All data transmissions are protected with 256-bit TLS/SSL encryption.
• Passwords are stored using bcrypt hashing — even we cannot read them.
• Two-factor authentication (2FA) is optional but strongly recommended.
• 24/7 security monitoring and detection of suspicious activity.
• Regular security audits conducted by independent third parties.
• Data servers backed up at geographically separate locations.

BDJL Guild is strictly for users aged 18 and above. We do not knowingly collect any information from minors.

Age verification is carried out at the time of registration. If it is found that a minor has created an account, that account will be immediately suspended and all associated data will be deleted.

If you believe a minor is using BDJL Guild, please notify us at support@bdjlguild.com.

BDJL Guild reserves the right to update this Privacy Policy as needed. When changes are made:

• Members will be notified by email at least 30 days before any significant changes take effect.
• The date of the most recent update will always be shown on this page.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you will have the option to close your account.

For any privacy-related questions, requests, or complaints:

We resolve all privacy-related requests within 30 days. Urgent matters are typically addressed within 48 hours.